Returns & Exchanges

Wrap Legends Online Store Return and Exchange Policy

At Wrap Legends, we understand that preferences can change. While we primarily accept returns for damaged goods or errors on our part, we also offer exchanges under specific conditions. Please review the following guidelines:

1. Exchanges Eligibility:

• Exchanges are accepted for any product, provided it is in its original condition, unworn, and with all original tags attached.
• To initiate an exchange, please contact our customer service team at hello@wraplegends.com within 30 days of receiving your order.

2. Exchange Process:

• When contacting us, provide your order number, details of the item you wish to exchange, and the new item you would like.
• Customers are responsible for covering the shipping costs associated with sending the item back to us.

3. Return Shipping:

• Wrap Legends will provide instructions on the exchange process. Customers will be responsible for the shipping costs of returning the item to us.

4. Refund in Case of Price Difference:

• If the exchanged item has a different value, we will either refund the price difference or provide instructions for additional payment.

5. Non-Returnable Items:

• Items not eligible for return or exchange include those without damage or error, as well as gift cards, downloadable software products, and items marked as final sale.

6. Contact Us:

• For any issues with your order or questions about our exchange policy, please reach out to our customer service team at hello@wraplegends.com.

We appreciate your understanding and cooperation in adhering to our return and exchange policies. Thank you for choosing Wrap Legends.